Current Preorders
SpoO-key halloween [XDA] keycaps & deskmat set
Preorder Status: In production
Shipping: Preorders expected to ship early 2025
Preorder
How our preorder system works:
When you place a preorder, it works just like a regular order, but preorder items have different shipping timelines.
We’re working on a system where non-preorder items in the same order will ship separately first. If you’d prefer everything shipped together, email us your order number, and we’ll reimburse any split shipping costs!
Please check out our 'preorder schedule' for the most up to date information on fulfillment dates.
Preorder Info
Can I cancel my preorder?
Unfortunately, we don’t offer cancellations on preorder items. This helps us ensure that the limited preorder stock aligns with incoming orders. Thanks for your understanding!
I've placed a preorder, but can I update my address?
Of course! As long as the order has not been shipped out, we'd happily update your shipping address.
Please send us an email or message through the shop-chat with your information:
- Order #
- Name with order
- Old Shipping address
- Address you would like updated
I'm unable to locate my order number.
Order confirmations are sent to the email or phone number you used at checkout. Be sure to check your spam folder, just in case.
If you still can’t find it, contact us via email or store chat with your information:
- Name
- Shipping address
- Phone
We’ll help retrieve your order number as long as it’s in our system.
Do you ship worldwide?
Yes! Our fulfillment center is located in the United States, but we can ship internationally.
We strongly recommend reading our shipping FAQ information with international shipments.
How long does fulfillment take?
Once the preorder window is closed, and the product production is completed, we'll go through quality checking the products before fulfillment.
Fulfillment time can range from a few days to a couple of weeks depending on the influx of orders, as we process them in the order that they have been placed.
We are still a very small team and appreciate your patience and support!
If any order needs to be expedited, please contact us via email/ store-chat, and we will do our best to accommodate.
